Before attempting spot and stain removal, what service should a technician always perform?

Before attempting spot and stain removal, performing an overall cleaning service is crucial. This step ensures that the entire carpet area is cleaned, allowing the technician to assess the condition of the carpet comprehensively. An overall cleaning removes loose dirt and debris, which can otherwise interfere with the effectiveness of any spot treatment applied afterward.

Thorough cleaning can also help identify problem areas that may require special attention and ensures that the carpet fibers are in the best possible condition for targeted treatments. This process can prevent damage when stain removal chemicals are applied, as contaminants in the carpet can react negatively when mixed with cleaning agents. Therefore, starting with an overall cleaning service is an essential foundational practice for effective spot and stain removal.